▶ Payment Policy
An Acknowledgement receipt and details of order for the payment made, will be sent to your email address as proof of payment, within 3 working days. Additional copies of invoices or further details on transactions made can be obtained by contacting our accounts team at firstname.lastname@example.org
▶ Online Ticket Purchase
Purchasers of tickets who are under eighteen (18) years of age should seek parental consent before purchasing tickets/ merchandises from our website. By transacting on our website, purchaser certifies that purchaser is at least (18) eighteen years of age & understands the conditions of use.
▶ Payment Terms and Default of Payment
SGI Consulting, LLC payment terms are 14 Days unless otherwise agreed by Regenerativist in its sole discretion. Any amount not paid by the due date will incur interest at a rate of 10% calculated daily and compounded monthly.
In the event of any default in payment for Events and Programs SGI Consulting, LLC reserves the right to suspend or terminate supply to the client and list customer with a credit reporting agency.
▶ Rescheduling your enrollment
If you find that you are unable to attend the course on the dates for which you have enrolled, you may transfer your enrollment to another program or event provided you meet the below criteria; any rescheduling will occur a USD$800 rescheduling fee. Rescheduling is only allowed when changes undertaken fall within one year from the date of initial registration. However, you agree that we may not convene the same or similar course again and that there is no obligation on us to do so. There may also be a price increase for the re-scheduled program or event and you agree to pay any increase in addition to the USD$800 rescheduling fee if a price increase is relevant.
It is not possible to reschedule in any instance within 90 days prior to a program’s scheduled commencement date.
If you do not reschedule within 1 year of initial registration as per the conditions stipulated above you will forfeit the money you paid to attend and you will have no other claim against us to attend any program/event or alternative program/event or for a refund or compensation.
▶ Transferring tickets
In the event that you cannot attend to receive the Event/course for which you booked, your ticket is transferable to another person, provided that you identify to us the person to whom you wish to transfer your ticket together with full contact details for your substitute, at least seven (07) days before the Event/course. Once the transfer has taken place the transferee will be bound by the same terms & conditions as the original ticket holder. Any funds due or outstanding will remain due from the initial attendee that agreed to these Terms and Conditions at the point of sale.
▶ Enrollment Deposit & Payments for Enrollments
We will not deem you to be enrolled until we receive a part or full payment for the event or program from you. You must pay any remaining balance on your enrolment at least thirty (30) days prior to commencement of the program. We may offer services such as payment plans however use of such facilities is optional and does not override the requirement that your enrolment must be fully paid thirty (30) days prior to the commencement of the program start date unless a pre agreed payment plan is in place such as for monthly memberships or licenses or pre agreed payment plans for One year Mentoring programs.
▶ Event/Course changes
We may for any reason deem it necessary to change the Event/course dates, audience capacity, venue, speaker or hours without prior notice. In such circumstances, you retain the right to reschedule your enrollment in accordance with our rescheduling policy clause
▶ Event cancellation
If for any reason we deem it necessary to do so, we may cancel any Event/course by notifying you in writing, in which case, we will refund the total amount you have paid for your enrollment. This is your sole right and remedy against us and you will have no other claim against us for a refund or for compensation.
No refund can be made for cancellations or no-show at the event upon successful registrations. No refund can be made on any of the courses and mentoring programs organized by Regenerativist or its partners. However, substitutions will be welcomed if you are unable to attend.
The user is entitled to a cooling off period in accordance with the consumer’s country of origin consumer compliance cooling off period. If the user terminates these terms during the cooling-off period, the user is required to pay a USD$500 administration fee and will be entitled to a refund of the remaining amount paid during the registration process. However, once the cooling off period expires, any and all amounts paid by the user to Regenerativist will become non-refundable.